/* Klachtenregeling: rustige uitleg en direct bereikbare ondersteuning. */
.complaints-page h1 { hyphens: none; }
.complaints-page .c-hero-grid { display: grid; grid-template-columns: minmax(0, 1.2fr) minmax(0, .8fr); gap: 64px; align-items: center; }
.complaints-page .c-hero-grid > div > p { max-width: 600px; }
.complaints-page .c-hero-grid .c-lead { color: var(--r-ink); font-size: 20px; font-weight: 700; margin-bottom: 14px; }
.complaints-page .c-hero-photo { margin: 0; }
.complaints-page .c-hero-photo img { width: 100%; height: auto; border-radius: 22px 22px 64px 22px; }
.complaints-page .c-discuss-grid { display: grid; grid-template-columns: minmax(0, 1.15fr) minmax(0, .85fr); gap: 76px; align-items: start; }
.complaints-page .c-story h3 { margin-top: 28px; margin-bottom: 10px; }
.complaints-page .c-story .c-note { margin-top: 26px; padding-top: 20px; border-top: 1px solid var(--r-line); font-size: 14px; }
.complaints-page .c-note a,
.complaints-page .c-answer a,
.complaints-page .c-legal a { text-decoration: underline; text-underline-offset: 4px; }
.complaints-page .c-contact-card { background: var(--r-cream); border: 1px solid #eee4d2; border-radius: 22px; padding: 30px; scroll-margin-top: 24px; }
.complaints-page .c-contact-card h2 { font-size: 29px; }
.complaints-page .c-contact-card > p { font-size: 15px; }
.complaints-page .c-person { border-top: 1px solid #e4dbcd; padding-top: 22px; margin-top: 22px; }
.complaints-page .c-person h3 { margin-bottom: 6px; font-size: 24px; }
.complaints-page .c-person p { font-size: 13px; margin: 0 0 4px; }
.complaints-page .c-email { display: block; width: fit-content; max-width: 100%; padding: 6px 0; color: var(--r-ink); font-size: 15px; font-weight: 700; line-height: 1.65; overflow-wrap: anywhere; text-decoration: underline; text-underline-offset: 4px; }
.complaints-page .c-person .c-email { font-size: 14px; }
.complaints-page .c-person .r-action { margin-top: 10px; font-size: 14px; }
.complaints-page .c-independent { background: var(--r-mint); }
.complaints-page .c-independent-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 72px; align-items: start; }
.complaints-page .c-independent-grid h2 { margin-bottom: 20px; }
.complaints-page .c-independent-action { border-left: 1px solid #cbd9cf; padding-left: 34px; }
.complaints-page .c-independent-action h3 { margin-top: 6px; font-size: 27px; }
.complaints-page .c-independent-action .r-actions { gap: 12px; }
.complaints-page .c-independent-action .c-caption { font-size: 12px; margin: 14px 0 0; }
.complaints-page .c-faq { background: #f8faf8; }
.complaints-page .c-faq-grid { display: grid; grid-template-columns: minmax(0, .75fr) minmax(0, 1.25fr); gap: 58px; align-items: start; }
.complaints-page .c-questions { padding: 0 24px; background: #fff; border: 1px solid var(--r-line); border-radius: 18px; }
.complaints-page .c-questions details:first-child { border-top: 0; }
.complaints-page .c-questions details:last-child { border-bottom: 0; }
.complaints-page .c-questions summary { padding: 18px 0; }
.complaints-page .c-answer { padding-bottom: 18px; }
.complaints-page .c-questions .c-answer p { margin-bottom: 12px; font-size: 15px; line-height: 1.7; }
.complaints-page .c-questions .c-answer > :last-child { margin-bottom: 0; }
.complaints-page .c-answer ul { padding-left: 21px; margin: 12px 0; font-size: 15px; line-height: 1.65; }
.complaints-page .c-answer li { padding-left: 3px; margin: 5px 0; }
.complaints-page .c-legal { border-top: 1px solid var(--r-line); padding-top: 26px; margin-top: 38px; }
.complaints-page .c-legal h3 { font-size: 22px; margin-bottom: 8px; }
.complaints-page .c-legal p { max-width: 780px; font-size: 14px; margin: 0; }
.complaints-page .c-phone { display: inline-flex; align-items: center; gap: 10px; }
.complaints-page .c-phone svg { width: 20px; height: 20px; }
.complaints-page .c-final .r-contact-grid { align-items: start; }
@media (max-width: 1000px) {
  .complaints-page .c-hero-grid,
  .complaints-page .c-discuss-grid { gap: 36px; }
  .complaints-page .c-independent-grid,
  .complaints-page .c-faq-grid { gap: 34px; }
  .complaints-page .c-contact-card { padding: 24px; }
}
@media (max-width: 800px) {
  .complaints-page .c-discuss-grid,
  .complaints-page .c-independent-grid,
  .complaints-page .c-faq-grid,
  .complaints-page .c-final .r-contact-grid { grid-template-columns: minmax(0, 1fr); gap: 30px; }
  .complaints-page .c-contact-card { max-width: 100%; }
  .complaints-page .c-independent-action { padding: 24px 0 0; border-left: 0; border-top: 1px solid #cbd9cf; }
}
@media (max-width: 600px) {
  .complaints-page .c-hero-grid { grid-template-columns: minmax(0, 1fr); gap: 24px; }
  .complaints-page .c-hero-grid .c-lead { font-size: 18px; }
  .complaints-page .c-hero .r-actions { gap: 10px; }
  .complaints-page .c-hero .r-action { font-size: 14px; }
  .complaints-page .c-hero-photo { max-width: 390px; }
  .complaints-page .c-hero-photo img { aspect-ratio: 1.9; object-fit: cover; object-position: center top; border-radius: 18px 18px 46px 18px; }
  .complaints-page .c-contact-card { padding: 22px; }
  .complaints-page .c-contact-card h2 { font-size: 27px; }
  .complaints-page .c-questions { padding: 0 18px; }
  .complaints-page .c-questions summary { font-size: 15px; }
}